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Yes, but....it is all relative....I have received probably 200-300 things that I have purchased online, and perhaps 4-10 items had issues....so about 4% at most (1 in 25)...a pretty good success rate, I think.
ive ordered from fish stuff, to furniture, to clothes, to plants online and ive neve recieved anything broken or in any condition that wasn't good... always good luck i guess.
I did receive 1 item that was defective, a light timer. It was defective from the manufacturer, but it was still replaced by the company I purchased it from promptly.