Buffy
Aquarium Advice Addict
I'll give them the benefit of the doubt regarding a honest mistake ,,,but not returning a phone call for nine days AND only retuning it when you told them you were going to cancel your order ,in my mind is totally absurd,... Nope,..will never order from them again ,.... Yep,..we'll see if they send it out as promised,... Stay tuned
Sorry bout your order. I'm still waiting for my DI replacement, they said 3-4 days and were shipping it that day which was last wednesday. Ok given the holiday, it may take longer, but I also emailed dealer and asked when did they ship and I got no response so am still struggling with making water cause I leak so much, my water bill is going to be high. The dang plastic stuff gets worn to fast, already leaking at faucet now (won't even thread on my metal one anymore either). Sorry I vented.