eyring2210 said:I took my 3 stealth pro heaters to Petco last night. They gave me store credit for them no problem at all.
Yikes! I just got a new Stealth Pro like last week. I did just call the Marineland Customer Relations and talked to a rep. He said that it is not a recall but a Stop Sale. Meaning its a quality review. He said that it could be nothing or escalate into a recall. Why are they telling different people different things? He asked me if I'm experiencing any malfunction and as of this morning its working fine. I'm still taking it back to Petco when I get home. I dont want to risk it exploding or anything like that. So to return it to petco, I just need the heater and the suction cups right? I already threw the box away.
Edit:
Just called Petco and since I used my PALS card, no need for the receipt. Just need to bring it in for some store credit..
dlwn88 said:Glad I'm apart of these forums, never would have found out! Just got off the phone with Petco because that's where I bought mine, for my 75g tank that's currently cycling for cichlids. They told me I could bring it in and exchange it for a different "safer" brand. I'm fine with that. About to take it out and run down to there real quick.
Sonomakid said:Just got a post card Dr F&S and i called they are replacing 100w to 300w stealth pro's and they are sending me a Marineland Visi Therm 300w, but of course the heater is on back order till Monday
7Enigma said:Just got an email from Big Al's about this. Quick question though (since I see a lot of different information).
It appears I can return these to Petsmart even though I didn't buy my 2 heaters from them (one was from them the other was from Big Al's online). Is there a limitation on the TYPE of heater specifically? I have 2 Visitherm Stealth heaters. One is a 50w (this was not on the email but I"d like to get rid of it if the brand is having quality issues), and the other I believe is a 100w (but could be different as it's at home and I'm at work right now).
These are the black Visitherm Stealth heaters that only have a red dial (there is no light on them).
Basically I want to make sure if I remove these from my tank that I can quickly replace them to prevent temp swings. Sounds like people like the Ebo Jager fully submersible heaters. Does Petsmart sell them? There website only lists the partially submersible one.
Thanks
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These are the black Visitherm Stealth heaters that only have a red dial (there is no light on them)....
Those are NOT the ones being pulled from sale. The ones with the red dial and NO light are the "first generation", and in my opinion, are pretty rock solid.
It's the "second generation" or the Stealth Pro that are being pulled - those are the ones that have the light in the heater control knob that either glows red or green depending on if the heater is heating or not.