PB_Smith
Aquarium Advice Addict
Yep. And if you owned a LFS, you wouldn't have a fish guarantee either.
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back in the day we would guarantee fish for customers, provided they brought in a water sample and we were familiar with them as customers.
We did have limits but would often replace cheap fish for newbies to keep them from getting discouraged and we end up losing a customer.
Remember this was in the day when fish-in cycling was still the most practiced method of starting a new tank.
Went through a lot of damsels back then...
I've now been going to one store regularly for over a year and at first no guarantees, no trades.
Now it's pretty much no questions asked they replace stuff for me, but I'm also reasonable about it and don't ask for replacements beyond 3 days or if it died due to some mishap on my end.
They also usually give me full credit if I bring stuff in to trade, even when I told them all I expected was 50%.
I recently purchased some macro algae, pods and frags from an online retailer.
Two of the 6 frags were ok on arrival, the rest pretty beat up.
Definitely a lot worse in appearance and size than what I get at the lfs for $10 a pop!
The macro's I got were pretty ragged looking.
the only thing really thriving are the pods and some caulerpa I got by accident.
Those few strands are doing better than the macros I actually bought!
Won't be buying anymore livestock online.
But I will admit to being lucky living where I do as there are numerous decent stores within minutes to choose from.
Just found a little hole-in-the-wall place within walking distance of me that has only corals and they all look great, and they are willing to bargain.